Since 1979 JPM has been creating original designs of remarkable beauty. We pride ourselves in top quality craftsmanship and stand behind our products.
Every ORBIT piece has been meticulously crafted to the highest quality standards.
We warrant our custom made jewellery against manufacturing faults or defects and offer a lifetime of free checking and cleaning on our pieces.
This comprehensive warranty provides peace of mind and confidence with every purchase. ORBIT Jewellery applies its lifetime warranty on pieces that are regularly maintained from the date of purchase. Regular maintenance requires cleaning and inspection of ORBIT pieces at least once every 12 months. We recommend to have your jewellery checked at least twice a year or if it undergoes some form of trauma, such as being dropped or hit against a hard surface.
In accordance with NZ law and the NZ Consumer Guarantees Act we cannot warrant jewellery against normal wear & tear or outright abuse, nor can we warrant any natural material* against impact by blows, pressure, chemicals or heat**
*eg diamonds & gems, pearls
**these materials have unique Physical Properties and are therefore subject to Natural Laws of hardness, crystallography/e.g. cleavage resistance, chemical resistance, heat resistance etc.
Orbit Jewellery is a member of the following professional associations and is committed to upholding their values:
Jewellers & Watchmaker of NZ Inc
Goldsmith Guild of NZ
Jewelers Ethics Association
Each custom made piece is accompanied by an independent Insurance Valuation and a Cert. of Authenticity. We pride ourselves in top quality craftsmanship and stand behind our products.
We offer a very comprehensive customer service at any stage of your project.
- Complimentary design consultations
- Professional unbiased gem & diamond advice
- Complimentary inside ring engravings for custom wedding bands
- lifelong free checks and cleans on custom-made pieces,
- and much more….
And we promise to adhere to our high standards of quality control delivering an outstanding piece of jewellery within budget and timeframe. Please see our Payment & Delivery page for more details.
Orbit Jewellery is proudly New Zealand owned and as such consumers are covered under New Zealand law. We are fully NZ owned and operated
