We are very happy to help with your insurance claim if you have suffered a jewellery loss, theft or damage. With many years of experience working with Insurers we can help during this stressful time. We will deal with the Insurer directly once you have lodged your claim. We will provide a replacement valuation to the insurer based on your description of the item with your supporting documentation (such as valuations, receipts and photos).  When your claim is approved we will recreate, restore or replace your piece(s). As a member of the NZ Goldsmith Guild this will all be done to the highest professional standards.