FAQs

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Do you repair jewellery?

Yes! As manufacturing Jewellers we can take care of all your jewellery repairs. We offer Free clean and checks Ring Sizings / re-tipping of claws / rebuilding of bands Chain and bracelet repairs and have a selection of replacement clasps, boltrings and clips Re-threading of pearls (done by professional threaders) Replacement of broken or lost [...]

By |2022-09-20T15:36:16+12:00September 20th, 2022|Comments Off on Do you repair jewellery?

Know my Birthstones

Gemstones and Birthstones The variety of colourful gems is almost limitless. Some of the most popular ones have been allocated to months of the year; bringing all people born in their months under the protection of that stone. Pls note that Birthstones can vary throughout the world. Here's the NZ list, as published by the [...]

By |2018-04-19T13:57:51+12:00April 19th, 2018|Comments Off on Know my Birthstones

Sizing of rings

  Are you having trouble finding the correct size for your engagement ring or wedding band?   Here are some helpful tips:   Measure a current ring Measure your ring online or match your ring to our printable ring size chart.   Measure your finger Measure your finger online or  print our ring sizer (if [...]

By |2018-04-19T13:57:32+12:00March 29th, 2016|Comments Off on Sizing of rings

I live far away, can I order online?

Yes, with all this technology at our finger tips I find it very easy to communicate and complete the design process via email/web. I can then update you with process pictures during the making of your piece. I have many happy customers from all over the world.

By |2018-04-19T13:56:39+12:00March 29th, 2016|Comments Off on I live far away, can I order online?

What metals do you work in?

Juerg is able to make your piece out of, and in any combination of, precious metals, such as: Platinum, White Gold, Yellow Gold, Red or Pink Gold, Palladium or Silver.

By |2018-04-19T13:56:29+12:00March 29th, 2016|Comments Off on What metals do you work in?

What is a custom / bespoke piece of jewellery?

The process of choosing a custom made piece of jewellery is to have the piece created to your exact requirements. The design style, types & colours of metals and the exact stone(s) you might wish to have are chosen by the customer. There are various different methods of setting and styling that will impact on [...]

By |2018-04-19T13:55:46+12:00March 29th, 2016|Comments Off on What is a custom / bespoke piece of jewellery?

I would like to propose with a surprise engagement ring. Can you help me?

Of course, I'd be delighted. A surprise proposal with a ring is a fantastic way to ‘ask the question’. There are many ways to go about doing this to ensure the correct ring is produced.  I have successfully helped many customers do this.  And your ring can be discussed, made and delivered in the strictest [...]

By |2018-04-19T13:56:00+12:00March 29th, 2016|Comments Off on I would like to propose with a surprise engagement ring. Can you help me?

Can you help with Insurance Work?

We are very happy to help with your insurance claim if you have suffered a jewellery loss, theft or damage. With many years of experience working with Insurers we can help during this stressful time. We will deal with the Insurer directly once you have lodged your claim. We will provide a replacement valuation to [...]

By |2022-09-20T15:16:24+12:00March 29th, 2016|Comments Off on Can you help with Insurance Work?

What will it cost?

There can be a general misconception to believe that you have to pay a premium for custom made jewellery. At Orbit jewellery this is simply not true. Because we produce your piece according to your design we can select the "ingredients" to match your budget. This can mean substantial savings because you are not paying  [...]

By |2018-04-19T13:56:13+12:00March 29th, 2016|Comments Off on What will it cost?

Payment & Delivery

BESPOKE JEWELLERY: All of Juerg's jewellery is made to order especially for you. Commissions can take up to 6 weeks from sketches to final delivery. However, most pieces will be completed in a much shorter time. It is best to contact Juerg well in advance of your deadline. Prices are entirely dependent on the cost [...]

By |2018-04-19T13:56:54+12:00March 29th, 2016||Comments Off on Payment & Delivery

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