How can I order from Orbit Jewellery's web-shop? You can order direct from this site. Using our web-shop couldn't be easier - simply view our products and, should you wish to make a purchase, choose your karat, gemstone and other options where applicable and click on the 'add to cart' button - this will then add the item(s) to your shopping cart and take you there as well. You can go back and continue shopping on our site or checkout immediately by selecting your shipping method and destination. To complete your purchase click on 'checkout'. At this point, you will be redirected to PayPal to complete your online payment. You do not need to 'sign in' or have a PayPal account. Upon successful completion of payment you will return to this site where a 'Thank You' page will confirm your purchase details. Furthermore you will instantly receive a 'Payment Confirmation' email, with a description of your items and your Receipt Number. At checkout you will have the opportunity to leave a Gift Message and/or a Note to us. Do you ship Internationally? Yes. We ship worldwide using DHL International Courier's signature required and insured service. Where your order is purchased outside New Zealand, please be aware that it is your responsibility to pay any local import taxes or duty, if they should arise. Read more on our Payment & Delivery page.
What do you mean when saying that your rings are made of "solid" gold? We do not hollow-out bands, use laminates (gold fill) or plating. Our jewellery is made through and through of gold in the stated karat. Solid gold. What does the 'k' mean? Karat. European, American & Canadian spelling & abbreviation of carat, a measure of the purity of gold alloys; 24 karat being pure gold. Most common alloys are 18k, 14k and in NZ 9k. 18k is the hardest wearing of these alloys. In some rings we use 22k gold for its beautiful dark yellow colour. Natural gold we buy from local miners is 23k pure and we use it in its original natural form in some of our rings. And 'ct'? Abbreviation of carat when used to show diamond and gemstone weight. A carat = .2 grams. What is your 100% Satisfaction Guarantee? Orbit Jewellery stands behind every product they sell, that’s why we have been in business for over 20 years! And we want happy customers! If you are not entirely satisfied with your web-shop purchase for any reason we will happily arrange an exchange. Any item returned must be in the original packaging and in brand new re-saleable condition. Read more on Our Guarantee page.
